FAQs

How do I find out about new app updates?

Every update is listed in the release notes, with the new features, improvements, and fixes that came with it. You can look back through older versions there too.

Can I import my data from another app?

It depends on the app, but we've successfully migrated data from two other popular ceramics apps into ClayMade. Contact our support to see if we can help.

Will ClayMade work on my device?

ClayMade is available on the App Store for iPhone/iPad (iOS 16.4 or later) and on Google Play for Android phones/tablets.

Can I request new features?

Certainly! We love hearing from our users and are always looking for ways to improve the app. You can use our feedback form or send us an email with your suggestions.

What will happen to my data if I cancel my Pro plan subscription?

Nothing is deleted. You move to the free Starter plan and keep access to all of your pieces, moodboards, and sales transactions. Adding is capped at the Starter limits of 100 pieces and 3 moodboards, and the Pro sales features stay locked until you re-subscribe.

How do I report an issue with the app?

Send us an email and tell us what happened and which device you're on. We'll investigate and get back to you as soon as we can.